Legal

Cancellation policy

Last updated 31 August 2026. Questions: support@devuplabs.cloud

No monthly billing

The individual plan is paid once. We do not renew it and we do not keep a mandate to charge you again. There is no subscription to cancel.

Before the payment goes through

Close the Razorpay window, or cancel in your UPI, card, or netbanking app. If nothing was captured, you are not charged and we do not enrol you. You do not need to email us about an abandoned checkout.

After the payment goes through

You cannot reverse a captured payment from the checkout window. Ask for a refund under the refund policy within 7 days, with a valid reason. If we approve it, that cancels the order and we remove access.

Failed payments

If UPI, netbanking, or a card fails, Razorpay does not capture anything. Try again from Pricing. A failed try is not an order.

Closing your account

Email support@devuplabs.cloud if you want the account closed. This does not refund a captured payment.

Contact

Write to support@devuplabs.cloud from the email on your account. If it is about a payment, include the Razorpay payment ID from Billing.